Location: Gormanston, Co Meath Salary: Competitive Employment Type: Permenant
Apply Now

Job purpose/ key responsibilities

  • Ensure there is a seamless link between after sales support for all x-ray, ultrasound equipment and medical equipment.
  • Provision of service back-up to customers including:
    • Diagnosis and repair of all customer ultrasound, X-ray and medical equipment
    • Repair and de-bug of PCBs to component level
    • Occasional site visits to customer premises or exhibitions may be required
  • Provide support to both internal and external customers as required
  • Liaise with suppliers as required to ensure completion of service jobs within turnaround time
  • Completion of all aspects of service calls, including all necessary paperwork and update of business processes to support.
  • Ensure that service calls, where possible are kept within a 5 day turnaround time and service jobs are kept up to date
  • Accurate Stock Management
  • Maintain and develop the imv IMV imaging brand in the marketplace
  • Adherence to Service processes and effective, high quality service by utilising existing KPIs and focusing on continuous improvement
  • General admin duties as required
  • Promote IMV imaging values to all customers, clients and staff

Education/ experience

  • Ideally qualified to Degree level in an engineering discipline
  • Good understanding of IT systems
  • Previous experience in a service environment or recent graduate
  • Full product training will be provided

Competencies/ key characteristics

  • “Can-do” Attitude
  • Excellent communicator
  • Dynamic individual who can multi-task
  • Constant improvement mind-set – aiming for “Highest & Best” rather than “that will do” attitude.
  • Open and flexible approach
  • Ability to work to tight deadlines
  • Ability to work as part of a team

Package: Competitive Base Salary; Company Profit Scheme; Company Pension Scheme

Applications to [email protected]

Location: Gormanston, Co Meath Salary: Competitive Employment Type: Permenant
Apply Now

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