• GE Vscan veterinary ultrasound scanner

GE Vscan veterinary ultrasound product support

Service and support information


  • What do I do of the Vscan has no power?

    First check that the battery is properly inserted. Try removing the battery and inserting it again. You can also try charging the battery.


  • What if there is no connection between the Vscan and the Vscan gateway software?

    1. Ensure that the Vscan is turned on.
    2. Ensure the Vscan is properly docked and the docking connectors on the Vscan and on the docking station are clean.
    3. Remove any dust or foam rests from the connectors.
    4. Make sure the microSD card is properly inserted.
    5. Make sure the USB cable is properly connected in both ends.
    6. Try another USB port on the PC.

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